What is the actual way to make enquiries?

CarDongle - General Discussion

Last Post by AP756 2 weeks ago

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Msurge

(@msurge)

Active Member

Joined: 3 months ago

Posts: 8

Topic starter 10/09/2022 11:24 pm

Hi,

Please advise where we can get some response to queries that is actually of help.

Posts to this forum and emails to info@cardongle.dev looking for confirmation of orders get no response. I ordered over 14 months ago and now see that my option to request a refund have been removed from the CarDongle order page on Indiegogo. I'm making this (as another) official attempt here to make contact to resolve my concerns and confirm my order with a proper representative of CarDongle. To be clear, if this is not followed up then I will follow up with Indiegogo to make a formal complaint and request that they provide a refund.

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AP756

(@ap756)

Moderator Moderator

Joined: 2 years ago

Posts: 245

11/09/2022 1:40 pm

Have to maintain my style: Assuming you're able to read your info is _here_ (clicking on the link avoids searching)

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Msurge

(@msurge)

Active Member

Joined: 3 months ago

Posts: 8

Topic starter 12/09/2022 8:46 pm

@ap756 Been and done that and had zero response to emails. Got any other help and someone on there who actually represents CarDongle officially?

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AP756

(@ap756)

Moderator Moderator

Joined: 2 years ago

Posts: 245

12/09/2022 9:20 pm

Yes, @admin (name is Tommy) if they are out of quarantine. He or someone of the staff will answer you.

This post was modified 2 weeks ago by AP756

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