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How to contact Cardongle

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AP756
(@ap756)
Moderator Moderator
Joined: 2 years ago
Posts: 245
Topic starter  

Forwarded info from Tommy (as of 07.09.2022). This is the (for the time being) only way we should contact Cardongle:

 

Hi Guys!

The forum login / registration has been fixed.

Email us at: info@cardongle.co if you have any bug reports on forum. If you are awaiting your order, write "Forum Member XXX(name) + PBID Number" in email subject.

 

Email subject example:   "Forum Member Freddy Rocks + PBID123456780 - awaiting shipment"

Or 

"Forum Member Freddy Rocks + PBID123456780 - Bug Report"

 

This way we can look up your order easier.

 

Thanks!

@Tommy please clarify what PBID is for you. Is this the contribution ID from Indiegogo? I'm a bit confused... 😉

Please try to comply to these "rules" to make it easier for the Cardongle team to get the transparency they need to get this project back on track in the near future. And please don't ask for a concrete delivery time, still there is a shortage of parts and the development isn't finished yet. Be patient! I know this is hard, please try at your best. Thanks

Bye for now  Fred

This topic was modified 3 weeks ago by AP756

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wtebbens
(@wtebbens)
Active Member
Joined: 2 years ago
Posts: 3
 

thanks, but what's "PBID"? In the IndieGoGo campaign I see a Contribution ID. Is it that?


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AP756
(@ap756)
Moderator Moderator
Joined: 2 years ago
Posts: 245
Topic starter  

@wtebbens I think so, never got an answer to my question. I suppose your contribution ID is the correct one.

Bye for now  Fred 


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